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Update: May 5, 2026 (3:11 PM ET): A Verizon spokesperson has confirmed to Android Authority that the fiber cuts impacting wireless service have been repaired and service is back online.
Update: May 5, 2026 (11:59 AM ET): A Verizon spokesperson has confirmed in a statement to Android Authority that fiber cuts in Western Pennsylvania are preventing some wireless users from connecting to the network. The carrier says it is currently working to resolve the issue.
Fiber cuts in Western Pennsylvania are preventing some wireless customers from connecting to the Verizon network. Our engineers are actively working to solve the issue. Restarting your device will not help, and will in fact complicate the situation. We know how important reliable communication is, apologize for this inconvenience, and thank you for your patience. Customers can receive updates by visiting Check Network Status.
Original article: May 5, 2026 (10:09 AM ET): If you’re having problems with Verizon today, then you’re not the only one. Users are reporting that there may be an issue with the carrier’s network.
Over on Downdetector, there are hundreds of reports suggesting that Verizon’s service may be down. It appears that reports started to spike at around 7:00 AM this morning, peaking at 765 reports. According to Downdetector’s heat map, it looks like New York , Washington D.C., and New Orleans are the hardest hit by service interruptions. We’re also seeing several reports on X (formerly Twitter) claiming the same.
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