Which is the best solution for you?

As organizations continue to look for their perfect UEM solution, Scalefusion vs JumpCloud is an inevitable debate that they all come across. Choosing the right platform can be a game-changer for them and is usually associated with a make-or-break decision. 

An ideal solution must be able to keep up with an organization’s rapid pace of scaling across multiple OS. It should also maintain high standards of security and integrate with existing IT workflows without compromising productivity. 

While both Scalefusion and JumpCloud offer comprehensive device management capabilities, they cater to different organizational needs at varying levels. Let’s put both the UEM solutions under the lens and compare them based on their features, platform support, security, pricing, and other factors.

Scalefusion UEM: Overview

Scalefusion is a next-gen UEM solution that offers an advanced and comprehensive endpoint management feature suite. It streamlines, secures, and manages a diverse range of endpoints, including laptops, desktops, TVs, servers, printers, smartphones, tablets, rugged devices, point-of-sale (POS) systems, digital signage, and custom devices.

Scalefusion offers a robust selection of features to cover all major pain points of IT teams. It helps manage the entire lifecycle of the device, from enrollment to maintenance till its eventual retirement. It also supports multiple device ownership modes, such as  COPE/WPCO, BYOD, and COD, as well as single-app and multi-app kiosk modes. 

Scalefusion offers enhanced security and UEM-integrated zero-trust access management features through its OneIdP and Veltar products.

Key feature highlights 

• Combined UEM and IAM capabilities: Scalefusion bridges the gap between UEM and identity and access management (IAM) by unifying them on a single platform through OneIdP. This enhances the capabilities of Scalefusion further and offers a streamlined solution that covers everything from device to access management.
• Advanced policy management: Scalefusion provides granular command over devices through custom configurations. It allows policies to be tailored to specific user groups, departments, and individual devices, ensuring the right level of control at every endpoint.
• Cost-effectiveness: Scalefusion offers flexible pricing models and clear ROI to reduce operational costs while providing powerful features for enhanced device management.
• Multi-OS functionality: Scalefusion is built to thrive in complex multi-OS environments by offering support for Windows, Android, macOS, iOS, tvOS, ChromeOS, and Linux. It ensures seamless integration and scalability across all platforms, allowing organizations to operate smoothly, no matter the mix of devices in use. 
• Comprehensive zero-trust security: With its zero-trust security framework, Scalefusion ensures security remains the top priority and that devices, data, and applications remain secure, no matter where employees operate them from.

JumpCloud: Overview

JumpCloud is a cloud-based, unified identity and device access management solution that allows IT teams to easily manage their Windows, macOS, Linux, iOS, iPad, and Android devices in one platform.

JumpCloud integrates security, identity, authentication, and remote access and control into a single console for comprehensive visibility and security. It offers deep insights into the organization’s resources to lead efficient IT rollouts, optimize resource allocation, and reduce IT overhead. 

Being an IAM-centric solution, JumpCloud offers in-depth security measures and a 360-degree purview of data being shared and accessed across all endpoints. 

Key feature highlights 

• Enhanced visibility: JumpCloud provides a centralized view of all devices, users, and applications for easy management and deployment of software and scripts.
• MFA implementation: Through JumpCloud, IT admins can enforce security policies and multi-factor authentication (MFA) for all devices, regardless of their OS.
• Unified identities: JumpCloud unifies devices with user identities and enables them to access their corporate resources for work without any friction.
• Remote troubleshooting: JumpCloud allows remote access to IT admins for fast and easy troubleshooting of issues with minimal impact on employee productivity.
• Automated patch management: JumpCloud provides patch automation for macOS, Windows, and Linux to ensure timely rollouts of latest OS updates.

Device management and enrollment

Device management and enrollment are the core capabilities of any UEM and are often the deciding factor for any organization when picking its UEM solution. Based on how diverse the device management capabilities are and what types of enrollment are supported, organizations can reliably utilize the UEM solution without having to migrate as they scale.

Scalefusion

Scalefusion UEM provides a centralized dashboard that unifies all device management controls and features from a single command platform. This simplifies and enhances the endpoint management experience for IT teams and provides a comprehensive view of all enrolled devices from one single console.

Device management features:

• Full device lockdown 
• Custom user and device profiles
• Dedicated device modes
• Remote cast and control
• Device grouping, filtering, and bulk actions
• Policy enforcement based on device state, location, and compliance
• Multi-OS support across Android, iOS, macOS, tvOS, Windows, Linux, and ChromeOS

Scalefusion UEM also provides flexible device enrollment options that allow enrolling devices in bulk. Moreover, it supports various deployment scenarios based on device profile, including COPE, BYOD, and kiosk mode. Scalefusion UEM automates and expedites device enrollment through various methods.

Device enrollment methods:

• Android Zero-Touch Enrollment
• Apple ADE/DEP
• Windows Autopilot
• Samsung KME
• Zebra StageNow
• QR Code, URL, IMEI, Serial Number-based enrollment
• Email-based BYOD enrollment with OTP verification
• G Suite, Office 365, and Azure AD integrations for identity-based onboarding

JumpCloud 

JumpCloud provides a comprehensive IT management solution that connects endpoints to their user identities. Through its diverse array of supported protocols, it ensures that any application, networking, or file storage resource can be integrated and controlled, regardless of its location. 

JumpCloud allows IT admins to manage, configure, secure, and support endpoint and server infrastructure across Windows, Linux, macOS, iOS, and Android.

Device management features:

• Push commands
• Remote actions and assistance
• Patch management
• Policy enforcement based on user identity
• Report generation 
• Cross-OS management

JumpCloud supports several ways to enroll devices into the managed system. It enables IT admins to onboard devices with user-driven methods while aligning device provisioning with identity and access management.

Device enrollment methods:

• Manual device enrollment via MDM profiles 
• Android Enterprise enrollment 
• QR code-based Android enrollment
• User self-service enrollment via JumpCloud User Portal
• Zero-touch enrollment for Apple via ADE
• Identity-based enrollment with directory integration (via Google Workspace and Microsoft Active Directory)

Integrations

Many organizations rely on third-party apps and services for various functions across their workflow. It is important to have a UEM solution capable of integrating these apps as well as providing necessary features to maintain that efficiency without any lapse, and expanding their capabilities.

Scalefusion

Scalefusion UEM provides integrations across the board to make device management, security, access management, and compliance hassle-free. It is integrated with a plethora of partners and applications across a wide spectrum to ensure each corner is covered. 

• Identity management: Microsoft Entra ID, Okta, G Suite, and PingOne
• App Integrations: Bamboo HR, Slack, Notion, Hubspot, Figma, Zoho, GitLab, and many more
• ITSM tools: Jira and Freshservice
• OEM partners: Zebra, Sony, LG, Samsung Knox, Honeywell, and more
• Enterprise management: Android Enterprise, Google Admin Console, and ABM/ASM

JumpCloud

Being a predominantly access management solution, JumpCloud offers several integrations across multiple identity and authentication platforms. It primarily integrates with cloud and on-prem directories to synchronize identities and enable unified access control.

• Cloud Directory: Google Workspace and Microsoft 365
• App Integrations: Slack, Salesforce, Figma, GitHub Enterprise Cloud, and more
• DevOps: Workato, GitLab, and JFrog
• Security: AWS Client VPN, CrowdStrike Falcon, Egnyte, 1Password, and more

Security and compliance

No UEM solution is complete without having its own suite of security features. These features ensure that the organization’s data remains secure and the devices meet certain compliance standards as defined by the organization’s policies. 

Scalefusion

Scalefusion offers advanced security features as part of its UEM platform to enhance the security posture of organizations.

Security features:

• Encryption of managed devices running Windows 10 and above using BitLocker encryption and macOS devices with FileVault
• Remote device lock and data wipe, in case of loss or theft
• Virtual boundaries and tracking of devices when they enter and exit the set geofence
• Strong passcode, MFA, SSO, and access policies with varying rules and exceptions on devices to prevent unauthorized access
• Seamless configuration and deployment of data loss prevention (DLP) policies for real-time endpoint monitoring, automatic remediation, and advanced data access controls
• Managed devices connect only to secure, authorized networks through Wi-Fi and VPN settings configurations to allow select apps to operate over encrypted connections

Veltar is an endpoint-centric secure web gateway (SWG) and compliance solution integrated into Scalefusion UEM. It protects and manages access rights at the endpoint to ensure every device remains safe, compliant, and audit-ready regardless of user location.

Compliance features:

• CIS Level 1 & Level 2 compliance on Apple devices and Level 1 for Windows devices
• Android device compliance powered by Device Trust from Android Enterprise
• Auto-remediation of non-compliant Apple, Windows, and Android devices
• Safe web access based on predefined policies
• Policy customization based on device posture, user role, or location
• Category-based controls to block malicious domains, non-compliant URLs, and IPs
• Controlled logins on cloud apps like Google and Microsoft

JumpCloud 

JumpCloud simplifies security problems by enforcing policies, managing access with a single view, and providing transparency into all system statuses. It achieves this through the following features:

Security features:

• Unified user identities, least privilege enforcement, and control of access to work resources across any device and location
• MFA for securing user logins and preventing unauthorized access
• Conditional access policies based on user identity, device posture, and data context
• Passwordless authentication via JumpCloud Go
• Dynamic Groups to auto-apply the right resources and policies based on configurable rules
• Device encryption and security policy management across endpoints

JumpCloud enables organizations to maintain continuous compliance by aligning device, identity, and access controls with industry standards and regulatory requirements. Its open directory platform allows central access and monitoring of data for all compliance needs. 

Compliance features:

• Compliance policies to enforce security baselines such as encryption, password policies, and screen lock across endpoints 
• Conditional access enforcement based on device compliance status and user identity 
• Centralized logging and auditing via Directory Insights for tracking user and device activity 
• Real-time monitoring and alerts for suspicious activities and policy violations 
• Automated user lifecycle management to reduce compliance gaps 
• Patch management to ensure systems remain up to date with security updates 
• Integration with identity providers such as Google Workspace and Microsoft Azure Active Directory for unified compliance enforcement

Pricing and support

Choosing the right solution shouldn’t be a burden on the company’s resources. The right solution should fit within the allocated budget and provide end to end support for any queries and issues that might arise for the organization. 

Scalefusion 

Scalefusion’s pricing plan is built to accommodate organizations of all sizes and provide maximum flexibility with complete ROI. It is further divided into four tiers with varying UEM capabilities and a bundled plan, which includes the OneIdP and Veltar suite, to help organizations pick the package that best fits their needs. 

Price plans:

• Essential: $2 per device/month
• Growth: $3.5 per device/month
• Business: $5 per device/month
• Enterprise: $6 per device/month
• 360 Enterprise: $12.42 per device/month

Scalefusion offers round-the-clock support to all customers, regardless of what plan they have purchased. The 24/6 support team is always available to help with any customer queries, and the IT staff provides remote troubleshooting within minutes of a request. It also provides a 14-day free trial of all its features and products.

JumpCloud 

JumpCloud is priced at a premium and has its products divided into three tiers of plans. It also offers custom package deals that bundle most of its features for custom quotes. It also provides a 30-day free trial. 

Price plans:

• Device Management: $11 per user/month
• SSO: $13 per user/month
• Device Identity Management: $15 per user/month

JumpCloud provides full support services to its paid users. It responds to all requests promptly and offers live call support for resolving severe issues. It also provides remote support for IT-related issues. 

Ratings and rankings

When all is said and done, every UEM solution boasts of being the best. This is why it is important to cross-evaluate the solutions with global ratings and rankings across several sources to ensure that what why pitch what is actually being delivered.

Scalefusion

• Scalefusion sits with a 4.7-star rating on G2 and a 93/100 Crozdeck score. It also ranked 10th at 6sense with an estimated market share of 0.94 percent.
• Most reviews state that Scalefusion provides a wide variety of in-depth management features, is easy to use, and has great customer service. 

JumpCloud

• JumpCloud is rated 4.5 stars on G2 and has a score of 92/100 on Crozdeck. It ranks 34th on 6sense with an estimated market share of 0.24 percent. 
• Many customers point out certain missing features from their product range, especially for MDM, and claim that certain improvements can be made to their dashboard. 

Scalefusion vs JumpCloud: Side-by-side comparison

Since both solutions offer different features catered to different needs, here’s a side-by-side comparison: 

Aspect	Scalefusion	JumpCloud
Device Management	Centralized UEM dashboard with full device lockdown, remote cast/control, custom profiles, bulk actions, geofencing, and cross-platform support (Android, iOS, macOS, Windows, Linux, ChromeOS, tvOS)	Identity-centric device management with push commands, remote actions, patch management, report generation, policy enforcement based on user identity, and multi-OS support (Windows, macOS, Linux, iOS, Android)
Enrollment	Supports bulk and flexible enrollment via Android Zero-Touch, Samsung KME, Apple ADE/DEP, Windows Autopilot, QR/IMEI/URL/Serial Number-based methods, and email-based BYOD with OTP + identity integrations	Supports identity-driven and user-based enrollment via MDM profiles, Android Enterprise, QR code, self-service portal, Apple ADE Zero-Touch, and directory integrations with Google Workspace & Azure AD
Security	Offers encryption (BitLocker, FileVault), remote lock/wipe, geofencing, strong passcode/MFA/SSO policies, secure network configs, and real-time monitoring with integrated Scalefusion Veltar for web security and OneIdP for access management	Provides identity-first security with MFA, conditional access, passwordless auth (JumpCloud Go), least privilege enforcement, dynamic groups, and device encryption with centralized access control
Compliance	Enables CIS compliance, Android Device Trust, auto-remediation, web filtering, role/location-based policies, domain/IP blocking, and adherence to regulatory standards (ISO 27001, SOC 2, HIPAA, GDPR)	Delivers compliance via baseline policy enforcement, conditional access, centralized logging (Directory Insights), real-time alerts, lifecycle management, patching, and integrations with Google Workspace and Microsoft Active Directory
Integrations	Broad UEM ecosystem with integrations including identity management (Entra ID, Okta, G Suite, PingOne), apps (Slack, Zoho, GitLab), ITSM (Jira, Freshservice), OEMs (Zebra, Samsung Knox, LG), and enterprise tools (Android Enterprise, Google Admin Console, ABM/ASM)	Identity and authentication-based integrations with cloud directories (Google Workspace, Microsoft 365), apps (Slack, Salesforce, GitHub Enterprise Cloud), DevOps (Workato, GitLab, JFrog), and security tools (AWS Client VPN, CrowdStrike Falcon, 1Password)
Pricing	Starts at $2/device/month, billed annually with tiered plans up to $12.42/device/month (360 plan), plus a 14-day free trial	Starts at $11/user/month, billed monthly with product-based pricing (SSO, Device Management, Identity Management), custom bundles available, plus a 30-day free trial
Customer support	24/6 support for all customers with fast response times, live human assistance, and remote troubleshooting included	Tiered support model with Help Center, email, chat, and phone; standard support during business hours and premium 24/7/365 support with SLA-based response times
Ratings	Rated 4.7⭐ on G2	Rated 4.5⭐ on G2

The choice is yours

Both Scalefusion and JumpCloud are cutting-edge solutions that enhance the overall efficiency of managed devices while bolstering the security structure of the organization. 

JumpCloud is heavy on the IAM aspect with a primary focus on security and visibility across all endpoints. On the other hand, Scalefusion provides a complete package of enhanced UEM capabilities with well-rounded security and access management through its Veltar and OneIdP products. 

To pick the right solution, organizations must evaluate both the options against their needs and budget to ensure that their choice fulfills all the gaps within their IT structure and optimizes their device management.