Joe Maring / Android Authority TL;DR T-Mobile has added an artificial data speed cap to its Rely 5G home internet plan. The plan now tops out at a speed of 354 mbps. The carrier’s other 5G home internet plans are still uncapped. T-Mobile’s least expensive 5G home internet plan just got a little worse. The … Read More “T-Mobile’s most affordable 5G home internet plan just got worse” »
Tag: T-Mobile
Aamir Siddiqui / Android Authority TL;DR T-Mobile is celebrating 10 years of T-Mobile Tuesdays by turning June into “Member Month” with various new perks, giveaways, and discounts. The biggest additions include free premium Delta drinks, another free year of DashPass, and expanded Shell gas discounts. T-Mobile is also offering travel deals, event experiences, and sweepstakes … Read More “T-Mobile just announced massive perks for the month of June” »
Edgar Cervantes / Android Authority According to Verizon, the effort would pool satellite spectrum resources across all three networks, enabling a more consistent experience when using satellite backup. One name conspicuously absent from the announcement: Starlink. The timing is interesting. For context, Starlink and T-Mobile’s T-Satellite exclusivity agreement is set to expire this summer. That … Read More “Are the big 3 carriers teaming up to stop Starlink? It looks like it” »
Joe Maring / Android Authority TL;DR T-Mobile users are running into issues with their fiber internet. Reports appear to have started around 1:00 AM ET and peaked at around 8:00 AM ET. The number of reports has declined since 8:00 AM, but it appears some users are still experiencing an outage. If you’re having trouble … Read More “Having issues with T-Mobile’s fiber internet? Here’s what’s going on” »
Joe Maring / Android Authority TL;DR T-Mobile is pushing for a digital-first model where retail transactions must go through the T-Life app. However, this push is resulting in reports that walk-in customers with older devices or experiencing tech emergencies are being turned away or sent to Apple Stores because they can’t install and run the … Read More “T-Mobile’s T-Life push is leaving some customers stranded in stores” »
Credit: Joe Maring / Android Authority TL;DR Following reports of a forced shift to digital self-service, T-Mobile issued a statement defending its T-Life app momentum and insisting frontline employees remain essential. However, the company did not directly address the leaked internal timelines that claimed that legacy backend sales systems would be cut off for retail … Read More “T-Mobile responds to reports of its controversial T-Life self-service app mandate” »
Joe Maring / Android Authority TL;DR T-Mobile’s network-based Live Translation beta is now live for selected participants. The feature translates calls in real time across more than 80 languages by dialing *87*. Only one caller needs to be on T-Mobile, and the feature is free during the beta period. One upside of the AI boom … Read More “T-Mobile call translation beta is live — no fancy phone required” »
Joe Maring / Android Authority TL;DR A leaked internal email from T-Mobile Consumer Group President Jon Freier outlines a strict 2026 timeline to transition all in-store retail transactions to a self-service model via the T-Life app. Access to legacy backend sales systems will reportedly end for retail reps on July 31, 2026. All upgrades, line … Read More “T-Mobile stores may soon stop handling activations the old-fashioned way” »
Joe Maring / Android Authority TL;DR T-Mobile is running several offers that let existing customers upgrade to Pixel 10 series devices for free. You can get an $800 credit if you upgrade to Pixel 10 on an existing T-Mobile Experince plan. Similar offers are also available for Pixel 10a, Pixel 10 Pro, Pixel 10 Pro … Read More “T-Mobile’s latest loyalty perk is a free Pixel 10, but here’s the fine print” »
Edgar Cervantes / Android Authority TL;DR A new survey from ASCI indicates that after years of decline, the wireless industry’s customer satisfaction scores seem to be turning around. The improvement is more noticeable on the prepaid end of the market, but even postpaid brands have seen increased scores. In addition to the wireless market, ASCI … Read More “Report suggests wireless customer satisfaction is at an all-time high” »