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Google explains why some Gmail accounts only get 5GB free storage

Google explains why some Gmail accounts only get 5GB free storage

Posted on May 15, 2026October 10, 2026 By Muhammad Safdar No Comments on Google explains why some Gmail accounts only get 5GB free storage
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Edgar Cervantes / Android Authority

TL;DR

  • Google has confirmed to Android Authority that it is testing a new storage policy with reduced free storage.
  • The test is only applicable to new Gmail accounts created in select regions.

Google’s 15GB free cloud storage may be going away soon. Several user reports from yesterday claimed that Google is offering only 5GB of free data to new Gmail users. In a statement to Android Authority, Google has confirmed that it is testing this change.

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A Google spokesperson said:

We’re testing a new storage policy for new accounts created in select regions that will help us continue to provide a high-quality storage service to our users, while encouraging users to improve their account security and data recovery.

While the company didn’t mention which regions are impacted, user reports from yesterday were mostly from African countries. That said, if Google’s tests prove successful, this could possibly become the norm for new sign-ups in more regions.

Would you give Google your phone number to unlock the full 15GB of Gmail storage?

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The company could be testing ways to discourage users from creating multiple Gmail accounts to access free cloud storage. However, if you already have a Gmail account with 15GB free storage, it shouldn’t be impacted by this change.

The language on Google’s support page mentions “up to 15GB of storage.” However, it’s a recent change. An archived version of the support page from February did not use the words “up to.”

Whether the test has been running since early March or Google updated its language before it ever started the test, it’s evident that the company could roll out the change globally as well.

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More on google explains why some gmail accounts

Stay tuned for updates on google explains why some gmail accounts as the story develops. Related: The Atlantic created a searchable database of the music used to train AI.

Frequently Asked Questions

Why are some new Gmail accounts only getting 5GB of free storage?

Google confirmed to Android Authority that it is testing a new storage policy with reduced free storage, and the test applies only to new Gmail accounts created in select regions. Google says the test will help it continue to provide a high-quality storage service while encouraging users to improve account security and data recovery.

Will existing Gmail accounts lose their 15GB of free storage?

No. Google says that if you already have a Gmail account with 15GB of free storage, it should not be impacted by this change.

Which regions are affected by the 5GB storage test?

Google did not name the regions, but user reports about the change were mostly from African countries. The company could also be testing ways to discourage users from creating multiple Gmail accounts to access free cloud storage.

Could the 5GB storage policy roll out globally?

It is possible. The language on Google's support page now mentions up to 15GB of storage, a recent change since an archived version from February did not use the words up to, which suggests the company could roll out the change globally as well.

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