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AcuRite admits new app falls short, delays old app’s May shutdown to fix problems

AcuRite admits new app falls short, delays old app’s May shutdown to fix problems

Posted on June 12, 2026October 10, 2026 By Muhammad Safdar 1 Comment on AcuRite admits new app falls short, delays old app’s May shutdown to fix problems
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Everything you need to know about acurite admits new app falls short.

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Smart weather-monitoring device vendor AcuRite has delayed plans to force users onto a new companion app. The transition from My AcuRite to AcuRite NOW, which AcuRite previously set for May 30, “has raised serious questions and concerns among many long-time users,” AcuRite’s VP of product development, Jeff Bovee, told Ars Technica.

AcuRite, whose devices include weather stations, rain gauges, and indoor thermometers, told customers that it would shut down My AcuRite at the end of May. Devices owners would have to use AcuRite NOW, an iOS and Android app launched in June 2025, to control their gadgets instead.

Some long-time users lamented being forced to new software when the current software worked fine, if not better, than the new app. When Ars first reported on AcuRite in May, AcuRite NOW lacked some features of My AcuRite, including the ability to rename multiple temperature sensors, report temperatures in non-integers, as well as an online dashboard option. Users have also highlighted problems uploading data to weather sites and a poor layout with wasted space.

Speaking with Ars this week, AcuRite’s Bovee confirmed the delayed shutdown of My AcuRite. Before shuttering the app, AcuRite is trying to improve AcuRite NOW’s “account setup, device onboarding, station connectivity, data visibility, app usability, notifications, and the overall reliability of the connected experience,” he said.

Bovee noted that “many customers” have pointed out AcuRite NOW’s “shortfalls compared to” My AcuRite.

Bovee previously told Ars that the transition from My AcuRite to AcuRite NOW was necessary. My AcuRite was “primarily a weather-station cloud dashboard,” and AcuRite NOW is meant to “be a broader, connected-device platform,” he said last month. The new app supports more devices, including third-party smart gadgets and Tuya’s SmartLife IoT ecosystem.


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Frequently Asked Questions

What did AcuRite admit about its new app?

That AcuRite NOW falls short of the old My AcuRite app, so the company delayed the previously planned May 30 shutdown of My AcuRite to fix the new app's problems.

What features was AcuRite NOW missing?

Renaming multiple temperature sensors, reporting temperatures in non-integers, and an online dashboard option. Users also reported broken weather-site uploads and a poor, space-wasting layout.

Why is AcuRite replacing My AcuRite at all?

My AcuRite was primarily a weather-station cloud dashboard, while AcuRite NOW is meant to be a broader connected-device platform supporting more devices, including third-party smart gadgets and Tuya's SmartLife ecosystem.

What is AcuRite fixing before the shutdown?

Account setup, device onboarding, station connectivity, data visibility, app usability, notifications and overall reliability, according to VP of product development Jeff Bovee.

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