Your Fire TV Stick might feel like it’s crawling compared to the day you bought it, and a proposed class-action suit suggests that might be by design. The suit claims that Amazon has effectively pushed older hardware toward obsolescence, leaving users with sluggish menus, long load times, and streaming speeds that can’t keep up with modern apps. While a few years of software updates can breathe life into a device, it eventually hits a wall where the aging processor simply can’t handle the bloat of newer features.
The plaintiff named in the suit, Bill Merewhuader, filed in the Superior Court of Los Angeles County, said he purchased two second-generation Fire TV Stick devices from Best Buy in 2018, four years after the company debuted its first Fire TV Stick. Merewhuader said that a few years later, he experienced slower streaming speeds, difficulty navigating menus and long load times.
He eventually was unable to use the device. He purchased new Fire TV Sticks in 2024, according to the filing.
Merewhuader says in the complaint that Amazon intentionally made older devices perform poorly to spur hardware upgrades and “bricked” Fire TV devices “before the expiration of their useful life.”
A representative for Amazon did not immediately respond to a request for comment. Lawyers for the plaintiff said they had no further comment beyond the legal complaint.
Streaming devices are getting older
Popular streaming devices from big tech companies have been around for nearly two decades. Apple debuted AppleTV in 2007, and Roku followed the next year. Google’s Chromecast, which evolved streaming devices from set-top boxes to plug-in dongles, launched in 2013. Amazon followed up the next year with its Fire TV box and plug-in stick, released later in 2014.
As earlier generations of devices from these tech companies age, it’s common for them to lose functionality, as they can’t run newer apps or access certain features. For instance, Apple’s first Apple TV box is all but inoperable today and was eventually replaced with Apple TV 4K streaming boxes.
Read more: Google Will Pay $135M to Android Phone Owners. Learn Who’s Eligible and How to Get Paid
The filing partly hinges on allegations that Amazon did not inform buyers that Fire TV Stick devices would lose functionality or become inoperable over time, and that the performance of early devices did not match the promises Amazon made in its marketing.
The proposed class action would be open to anyone who resides in the US and who still owns a first- or second-generation Fire TV Stick as of Jan. 1, 2023, or April 1, 2023, respectively.
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A proposed class-action suit claims Amazon intentionally pushed older Fire TV hardware toward obsolescence, with sluggish menus and slow streaming, to spur hardware upgrades.
Plaintiff Bill Merewhuader, who bought two second-generation Fire TV Sticks from Best Buy in 2018, filed in the Superior Court of Los Angeles County.
A few years later he experienced slower streaming, difficult navigation, and long load times until he could not use the devices. He bought new Fire TV Sticks in 2024.
A representative did not immediately respond to a request for comment, and the plaintiff's lawyers had no further comment beyond the complaint.
