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ChatGPT Briefly Returned a ‘Content Failed to Load’ Error for Some Users

ChatGPT Briefly Returned a ‘Content Failed to Load’ Error for Some Users

Posted on May 14, 2026October 10, 2026 By Muhammad Safdar No Comments on ChatGPT Briefly Returned a ‘Content Failed to Load’ Error for Some Users
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Everything you need to know about chatgpt briefly returned content failed.

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Those who use ChatGPT to answer various questions had to turn to other sources on Wednesday. Around 4 p.m. PT, ChatGPT was returning an error for some users. As of 4:30 pm PT, the OpenAI chatbot seems to be back up and running.

CNET staffers in Seattle and Sacramento, California, reported that the site took them immediately to a blank page that read, “Content failed to load.” A staff member in Los Angeles reported that they could not use the site until they logged in, and then they were able to ask a question. Staffers in the other cities weren’t able to keep the site working long enough for a login to be possible.

Some users saw this error on ChatGPT.com.

OpenAI/Screenshot by CNET

An OpenAI representative didn’t immediately respond to a request for comment.

(Disclosure: Ziff Davis, CNET’s parent company, in 2025 filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)

The website DownDetector noted a spike in error reports for OpenAI sites, mostly for ChatGPT.

DownDetector/Screenshot by CNET

DownDetector, which tracks outages and problems for online platforms, showed a large spike in people reporting problems reaching OpenAI beginning around 3 pm PT Wednesday. According to DownDetector, the outage was a medium-level disruption focused on major US hubs, with more than 3,000 reports processed over the last 24 hours. ChatGPT services accounted for 78% of reports. The most reports at one time were 788.

DownDetector is currently owned by CNET’s parent company, Ziff Davis, although it was sold to Accenture in March. 


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Frequently Asked Questions

What error did ChatGPT show on Wednesday?

Around 4 p.m. PT, ChatGPT returned a blank page reading Content failed to load for some users, and by 4:30 p.m. PT the chatbot seemed to be back up and running.

How widespread was the ChatGPT outage?

DownDetector showed a large spike beginning around 3 p.m. PT, processing more than 3,000 reports over 24 hours, with ChatGPT services accounting for 78 percent of them and a peak of 788 reports at once.

Did the error affect all users the same way?

A staff member in Los Angeles got the site working after logging in, while staffers in Seattle and Sacramento could not keep the site working long enough for a login.

Has OpenAI commented on the outage?

An OpenAI representative did not immediately respond to a request for comment.

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